From booking to delivery

A straightforward journey for your gear.

Pack it securely, complete your booking and follow the shipment until it reaches the destination.

Arrange secure packing

Ask a bicycle shop to box the bike and use the shop as the collection address, or pack it yourself in a strong, suitable box. Protect loose parts and remove old delivery labels.

Book and pay online

Choose the item, enter accurate collection and delivery details, select your preferred collection date and pay securely. The final total is shown before payment.

We arrange collection

GearGo processes the shipment using your booking information. Make sure someone is available at the collection address and that the parcel is sealed and ready.

Print and attach the waybill

Once collection is booked, we email the waybill and tracking information. Print the waybill and attach it securely to the outside of the box before the courier arrives.

Economy delivery: 3–5 working days

Goods are sent using an economy courier service. The estimated transit time is 3–5 working days after collection. Remote locations, weekends, public holidays and operational delays may extend delivery time.

Track it to the destination

Use the tracking number and link in your email to follow the shipment. Keep the number until the parcel has been delivered.

Sending it back?

Add the return journey to your booking

Choose “Return delivery” under Delivery journey when you book and fill in the return trip details. Both legs are included in your total before payment, and the return leg gets its own waybill and tracking number.

Before collection

Quick final check

Box sealed. Waybill attached. Old labels removed. Collection contact available. Tracking email saved.

Ready to book the journey?

Complete the delivery details and confirm the price before payment.

Book a delivery